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COMMUNICATIONS DIRECTOR

Exempt: Yes

Department: Communications

Reports To: Executive Director

Date Prepared: 5-11-18

Salary: $58,000 - $62,000. Full-time position.

Location/Travel: Travel required. Will work from Springdale office or from home office if incumbent lives outside of Northwest AR. 

To apply: email resume, cover letter, and professional references to rhill@aspsf.org. Position open until the right candidate is hired.

GENERAL DESCRIPTION OF POSITION

Incumbent is responsible for strategic communications and increasing brand awareness with both internal and external target audiences, including but not limited to volunteers, donors, partners, stakeholders, potential donors & volunteers, and the public at large. Work will include producing/ orchestrating a variety of print (psa’s, annual report, newsletters, printed marketing materials), electronic (web site, social media), and broadcast (radio, TV) communications to accomplish agency objectives while ensuring strict adherence to brand standards. Incumbent works in conjunction with Fund Development, Program, and IT departments to accomplish annual operating goals in all three areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Strategic Vision and Planning: Develop and implement annual and long-range communications plans that are supportive of program and fundraising goals. Actively participate on agency’s Leadership Team. Submit annual budget proposals. Manage/track departmental expenses effectively for broadest possible reach. Keep agency on the forefront of effective communication methods and strategy by staying abreast of emerging trends and new platforms.
  1. Volunteers: Develop, maintain, and effectively utilize a diverse pool of volunteers on your statewide Communications Team. Ensure a healthy pipeline of new volunteers through continual recruitment. Consider individual skills and interests as well as agency needs in the placement of volunteers. Facilitate the continued development of all volunteers through training. Provide feedback on performance, including disciplinary action up to and including termination when necessary due to policy violations or inappropriate actions.
  1. Communications/ Marketing:
  • Oversee, manage and/or produce all communication periodicals both written and electronic.
  • Oversee, manage and/or produce all marketing pieces and ads.
  • Oversee the production of the annual report and occasional other large publications including editing, photography, design, proofreading, printing, and distribution.
  • Develop content for the website and social media; update regularly; use analytics to increase reach.
  • Develop story ideas to pitch to media; write stories for larger statewide publications.
  • Prepare and distribute press releases, feature stories and editorials and/or assist Program Managers (PM’s) in doing the same in their Regions.
  • Design/develop general agency multi-media presentations for use in the field; assist PM’s with development of specialty presentations needed in their areas.
  • Coordinate the communications aspect of photo opportunities, recognition events, fundraisers, and other special events.
  • When crisis communications are required, will create and disseminate talking points to ED and Board President, coordinate agency’s response to media requests, and speak to media on behalf of the agency in lace of ED/Board President when assigned.
  1. Relationships: Establish and maintain strong working relationships with media, statewide and in each Region; maintain up-to-date media contacts in database.
  1. Support: Ensure effective communications planning to support and help implement the work of all other departments. Draft letters, speeches and other presentations for the Executive Director. Continually educate the staff and volunteers in order to elevate their communications skills (ex: writing more effectively, taking better photos, etc.).
  1. Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

QUALIFICATIONS

Position requires excellent writing skills, outstanding interpersonal skills, and meticulous grammar, spelling and editing skills. Must be an energetic self-starter with high ethical standards, able to handle multiple tasks simultaneously, and able to accomplish tasks with little or no supervision other than the final approval the internal customer. Must get along well with a wide range of people, comfortable in small or large group settings and one-on one conversations, an articulate and experienced public speaker, able to produce a variety of creative and engaging communications pieces while working under tight deadlines.

EDUCATION AND EXPERIENCE

Position requires a BS/BA in journalism, marketing, communications or a related field plus a minimum of 3 years paid employment in public relations, marketing and/or communications at a nonprofit or other business including responsibility managing social media accounts. Preferred candidate will have at least one year in a one-person communications/marketing department and experience working with volunteers.

COMMUNICATION SKILLS

Ability to expertly articulate the mission and needs of ASPSF so that individuals, corporations, and communities will engage with the organization. Able to meet people with ease, write and edit effectively, and communicate the written and spoken word with tact, diplomacy and/or authority when necessary. Able to effectively present information, interact in person with, and respond to questions from groups or individuals, including managers, donors, prospective donors, media, and the general public.

CRITICAL THINKING SKILLS

Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. Ability to process difficult materials and present it to others in a way they can fully understand.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License and proof of current auto insurance

SOFTWARE SKILLS REQUIRED

Position requires excellent computer skills and expertise in technical communication, including intermediate level skills in MS Word, PowerPoint, Excel, graphic design, social media, and Contacts Management. Experience with blogging and/or electronic newsletters a plus.

GRANTWRITER

Exempt: Yes

Department: Development

Reports To: Executive Director

Location: Arkansas. Occasional travel required. Will work from Springdale office or from home office if incumbent lives outside of Northwest AR.

Date Prepared: 5-15-18 (New Position)

Salary: $40,000 - $45,000. Full-time position. 

To apply: email resume, cover letter, and professional references to rhill@aspsf.org. Position open until the right candidate is hired.

GENERAL DESCRIPTION OF POSITION

Incumbent will research potential grants and funders, prepare grant proposals, keep up to date with donors’ giving priorities and platforms, and build relationships with donors and prospects as s/he raises funds to meet the organization's annual revenue goals. Incumbent will work to meet annual performance goals established by the Executive Director, including an aggressive revenue target.

While increasing revenue is the ultimate goal of this position, the Grant Writer must be strategic and creative in approach, raising funds in such a way that simultaneously:

  •         Increases the engagement and retention of current and prospective donors
  •         Develops volunteers across the state as grant writers
  •         Develops strategic community partnerships, and
  •         Increases the visibility and positive reputation of ASPSF throughout the state.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Research and Planning - Works closely with Development Team to create an annual fund development plan that meets revenue requirements in agency’s Board approved budget; plans multi-year and multi-faceted fundraising strategy with a focus on unrestricted funds wherever possible. Researches prospective donors, past grants, amounts, etc., makes exploratory visits/calls to clarify grantor’s priorities prior to writing when possible.
  2. Grant Writing - includes preparation, submission, tracking and reporting of grants with deadlines throughout each year and at times overlapping, maintains and expands existing grants in assigned portfolio, identifies and pursues new grant sources. Prepares attractive and articulate case statements and proposals. Submits a large number of LOI’s and proposals to meet or surpass the fundraising target established in position's annual performance goals.
  3. Donor Cultivation – Properly manages assigned donor relationships. Nurtures and deepens donor relationships through excellent communication, customized correspondence, prompt and personalized acknowledgement of each gift made, and personal visits when possible.
  4. Reports/Records Management – Writes and submits required grant reports by established deadlines, keeps up-to-date records on proposals planned, submitted and received, donor visits, etc.
  5. Volunteers - Effectively utilizes volunteers in grant writing, site visits, reports, donor visits, etc. Appropriately trains volunteers for each task, supports volunteers in their grant writing efforts, recognizes and appreciates volunteers for their involvement, and provides feedback on performance.
  6. Perform any other related duties as required or assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

QUALIFICATIONS

Position requires excellent writing skills and meticulous grammar, spelling and editing skills. The successful candidate will have a documented history of grant writing success, an excellent writer able to convey both fact and emotion in the formation of a logical LOI or proposal, able to prepare grant budgets and clearly justify the amounts requested in the budget narratives, strong research skills, an energetic and highly organized self-starter with high ethical standards, able to handle multiple tasks simultaneously and accomplish tasks with little direct supervision.

Education and Experience

Bachelor's degree and documented success in grant writing on a variety of projects, sizes of grants, and types of donors. Degree in English, communications, writing, or similar field preferred.

Communication Skills

Able to expertly articulate the mission and funding needs of ASPSF, write and edit effectively, and communicate the written and spoken word with tact, diplomacy and/or authority when necessary. Able to write compelling case statements, LOI’s, proposals, business correspondence, and grant budgets. Able to effectively present information, interact in person with, and respond to questions during grant interviews and site visits.

Required Licenses, Certifications

Valid Driver's License and proof of current auto insurance. Certification through AGWA or GPA a plus.

Software Skills Required

Requires at least intermediate level skills in MS Word and Excel and contacts management.

FUND DEVELOPMENT MANAGER

Exempt: Yes

Department: Development

Reports To: Executive Director

Travel/Location: Frequent local travel and occasional longer trips required. Must live in service area. Northeast Arkansas, home office

Date Prepared: 11-23-16

Date Revised: 5-11-18

Salary: $40,000 - $45,000. Full-time position. 

To apply: email resume, cover letter, and professional references to rhill@aspsf.org. Position open until the right candidate is hired.

GENERAL DESCRIPTION OF POSITION

Incumbent raises funds and develops donors and prospects in assigned portfolio in order to assist in meeting the organization's annual revenue needs. Responsibilities include broad aspects of a comprehensive fund development program including but not limited to special events, mail and email solicitations, annual giving, corporate giving, major donor programs, and multi-year giving platforms. Incumbent will work to meet annual performance goals established by the Executive Director, including an aggressive revenue target.

While increasing revenue is the ultimate goal of his/her work, the Fund Development Manager must be strategic and creative in his/her approach, raising funds in such a way that simultaneously:

  • Increases the engagement and retention of current and prospective donors
  • Increases the number of volunteers active in fund raising and across the program
  • Develops strategic community partnerships, and
  • Increasing the visibility and positive reputation of ASPSF throughout the assigned counties and the state.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Volunteers - Effectively utilizes volunteers in all phases of the work. Appropriately trains volunteers for their roles, recognizes and appreciates volunteers for their involvement, and provides feedback on performance, including disciplinary action up to and including termination when necessary due to policy violations or inappropriate actions.
  1. Planning - Works closely with Executive Director to create an annual fund development plan that meets revenue requirements in agency’s Board approved budget; plans short and long-term fundraising strategies with a focus on unrestricted funds wherever possible.
  1. Fundraising – Maintains and expands existing funding streams in assigned areas; identifies and pursues new funding opportunities including individual and major gifts and assigned corporate gifts. Prepares attractive and articulate case statements and proposals. Utilizes a variety of strategic fundraising methods to meet or surpass the fundraising target established in position's annual performance goals.
  1. Donor Cultivation – Properly manages assigned donor relationships. Nurtures and deepens donor relationships through customized correspondence, prompt and personalized acknowledgement of each gift made, and regular personal visits.
  1. Public Relations/Visibility - Creates a strong, visible presence for ASPSF through attractive and effective fundraising and informational pieces and public speaking. Represents the agency at community events and in lieu of executive director as assigned.
  1. Reports/Records Management – Writes and submits required reports by established deadlines, keeps fundraising software up-to-date including donations and pledges received, donor profiles, dates of personal visits, etc.
  1. Conducts research on prospective donors, makes exploratory visits, and keeps excellent records.
  1. Perform any other related duties as required or assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

QUALIFICATIONS

The successful candidate will be an energetic self-starter with high ethical standards, able to handle multiple tasks simultaneously, and able to accomplish tasks with little direct supervision. Must be able to get along well with a wide range of people, comfortable in small or large group settings and one-on one conversations often including meals, an articulate and experienced public speaker, able to demonstrate strong writing skills and provide examples of creative and profitable fundraising events which s/he has had a major role in planning and executing.

To perform this job successfully, an individual must be able to perform each of the following essential duties satisfactorily:

Education and Experience

Bachelor's degree and minimum of 3 years of successful fundraising or sales experience and/or extensive training and evidence of success in fundraising or sales or an equivalent combination of education and successful experience. Preferred candidate will have documented success in a broad range of fundraising techniques (annual giving, foundation and corporate solicitations, grant writing, special events, and donor communications). Experience in public relations, marketing, capital campaigns, and/or planned giving a plus.

Communication Skills

Ability to expertly articulate the mission and funding needs of ASPSF so that individuals, corporations, and charitable foundations will financially support the organization. Able to meet people with ease, write and edit effectively, and communicate the written and spoken word with tact, diplomacy and/or authority when necessary. Able to write case statements, donor appeals, business correspondence, and procedure manuals. Able to effectively present information, interact in person with, and respond to questions from groups or individuals, including managers, donors, prospective donors, media, and the general public. Experience with social media, blogging and/or newsletters a plus.

Required Licenses, Certifications

Valid Driver's License and proof of current auto insurance

Software Skills Required

Intermediate: MS Word and PowerPoint, Contacts Management.

Basic: Excel/Spreadsheet, Graphic design (event flyers, brochures, other such pieces to accompany appeals). Experience with Adobe Illustrator, InDesign, and/or fundraising software a plus.